Privacy Policy

1. Introduction

Katerina Maxine ("we," "our," or "us") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website katerinamaxine.us or make a purchase from us.

2. Information We Collect

We collect the following types of information:

Personal Information

  • Name, email address, phone number
  • Billing and shipping address
  • Payment information (processed securely through Shopify)
  • Messages and inquiries submitted through our contact form

Automatically Collected Information

  • Browser type and version
  • Pages visited and time spent on site
  • IP address and general location
  • Referring website

3. How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Respond to your inquiries and contact form submissions
  • Send order confirmations and updates
  • Schedule and confirm appointments
  • Send promotional emails (only if you opt in)
  • Improve our website and services
  • Comply with legal obligations

4. Sharing Your Information

We do not sell your personal information. We may share your information with:

  • Shopify — our e-commerce platform provider
  • Payment processors — to securely process transactions
  • Shipping carriers — to fulfill and deliver your orders
  • Email service providers — to send transactional emails
  • Legal authorities — if required by law

All third parties are required to handle your information securely and in accordance with applicable privacy laws.

5. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us:

  • Keep items in your shopping cart
  • Remember your preferences
  • Analyze website traffic and performance

You can disable cookies in your browser settings however some features of the site may not function properly.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Order information is typically retained for 7 years for accounting and legal purposes.

7. Your Rights

Depending on your location you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt out of marketing communications at any time
  • Lodge a complaint with your local data protection authority

To exercise any of these rights please contact us at info@katerinamaxine.us

8. Children's Privacy

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children.

9. Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or loss. All payment transactions are encrypted and processed securely through Shopify's PCI-compliant payment system.

10. Third Party Links

Our website may contain links to third party websites including Instagram. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. Continued use of the website after changes constitutes acceptance of the updated policy.